This dashboard helps identify and troubleshoot critical errors (stop errors or blue screen errors) users might encounter during video conferences.
Functionality
- The dashboard monitors the occurrence of stop errors over a user-defined time period (e.g., last 24 hours, last week).
- It visually represents the number of stop errors and identifies the most affected devices (endpoints) experiencing these errors.
Layout
Time Period Selection:
Users can select the time frame for which to view stop error data. The default might be the last 24 hours, but options for longer periods may be available.
Stop Errors Over Time Graph:
- A line graph visually represents the number of stop errors encountered during the selected time period.
- The x-axis displays the time frame (e.g., hours, days).
- The y-axis shows the number of stop errors recorded.
- By analyzing the graph, you can identify trends or spikes in stop errors, potentially indicating times with higher error occurrences.
Most Affected Endpoints:
- Endpoint Hostname: This column contains the hostnames of the devices on which the error has occurred.
- Unclean shutdowns: This column shows the number of times a device was terminated unexpectedly, instead of following the normal shutdown process.
- Stop Errors: This column shows the number of times a device encountered a critical error (stop error or blue screen error).
- Error reporting (BSOD): This column shows the number of times a device encountered a critical error that resulted in a blue screen of death (BSOD). A BSOD is a screen display that appears when a serious system error causes the system to halt.
- Crash Dump Initialization Failed: This column shows the number of times a device failed to create a crash dump after a critical error. Crash dumps are data files that contain information about the system state at the time of the error, which can be helpful for troubleshooting the cause of the error.
This table lists bugcheck errors encountered by different endpoints over the selected time period. The table may include the following information for each endpoint:
- Endpoint Hostname: The unique identifier or name of the device.
- Endpoint OS: The operating system running on the device (e.g., Windows 10 enterprise in the example).
- Bugcheck Code (Hex): The hexadecimal code that identifies the specific bugcheck error encountered. You would need to refer to Microsoft documentation to decode these codes.
- Bugcheck Code (Name): The human-readable name for the bugcheck error code (if available).
- Pressed Yes: This column likely indicates whether the user opted to send an error report to Microsoft after the bugcheck error (1 indicates yes, blank indicates no in the example).
- Count: This column represents the total count of the error that happened on the endpoint